Privacy Policy

Information You Provide

You may provide information when you:

• Submit the Contact form
• Send an email
• Call the office
• Schedule an appointment through an external booking service
• Communicate with the firm after initial contact

Information you provide may include:

• Your name
• Email address
• Telephone number
• Preferred contact method
• General matter category
• A message about the matter
• Known deadlines
• Appointment information
• Other information you choose to provide

Do not submit confidential, sensitive, or time-sensitive information through the public Contact form or scheduling notes.

Do not submit Social Security numbers, financial-account information, payment-card information, identification documents, medical records, police reports, contracts, photographs, or other documents unless the firm provides separate delivery instructions.

Information Collected Automatically

The website and its service providers may automatically receive limited technical information needed to operate, maintain, and protect the website.

That information may include:

• Internet Protocol address
• Browser type
• Device and operating-system information
• Date and time of access
• Requested pages or resources
• Referring page
• Security and error information
• Information used to detect automated, fraudulent, or malicious activity

The firm does not currently use website information for behavioral advertising, targeted advertising, or website analytics.

Additional information about cookies and similar technologies is available in the Cookie Notice.

How Information Is Used

The firm may use information to:

• Review and respond to a Contact-form submission or other communication
• Begin intake review and request additional information needed for conflict checking
• Determine whether further discussion is appropriate
• Communicate with you
• Schedule or administer an appointment
• Provide information you request
• Maintain intake and business records
• Protect the website, forms, communications systems, and users from fraud or abuse
• Diagnose technical problems
• Maintain and improve website functionality
• Comply with legal and professional obligations
• Establish, exercise, or defend legal rights

Submitting information does not mean that the firm has accepted the matter or agreed to represent you.

How Information May Be Shared

The firm may provide information to service providers that perform functions such as:

• Website hosting and delivery
• Website and form security
• Email transmission
• Appointment scheduling
• Intake administration
• Technical support
• Data storage and backup
• System maintenance
• Other professional or operational services

These service providers may process information as reasonably necessary to perform services for the firm, subject to their agreements and applicable law.

The firm may also disclose information:

• At your direction or with your consent
• When required by law, court order, or legal process
• To investigate fraud, abuse, or a security incident
• To protect the rights, property, or safety of the firm or another person
• To establish, exercise, or defend legal rights
• As otherwise permitted by applicable legal and professional obligations

The firm does not sell personal information collected through the website.

The firm does not share website information for behavioral advertising or targeted advertising.

Contact-Form Information

The public Contact form is intended for limited, non-confidential information.

Contact-form submissions are not intended to be permanently stored in the website’s content-management database. Information may be transmitted through the firm’s communications systems and may be transferred to an intake-management system if that functionality is implemented.

The firm may retain Contact-form information when reasonably necessary for:

• Conflict checking
• Intake administration
• Follow-up communications
• Documentation of the firm’s response
• Security
• Legal compliance
• Professional obligations
• Business records
• Establishment, exercise, or defense of legal rights

Website and Form Security

The website may use security and anti-abuse technologies to improve website availability, protect forms, and distinguish legitimate visitors from automated or malicious activity.

Those technologies may process limited browser, device, network, and interaction information for security purposes.

The firm does not publicly disclose detailed security configurations or internal system architecture.

External Appointment Scheduling

The Scheduling page links to an external appointment-booking service.

When you follow the booking link, you leave ephfirm.com. Information submitted through that service is processed through the external service’s systems and is subject to its applicable privacy and cookie policies.

Do not place confidential, sensitive, or detailed factual information in scheduling notes.

Email and Telephone Communications

Information sent by email or discussed by telephone may be retained as part of the firm’s intake, conflict-review, business, or legal records.

Ordinary email is not guaranteed to be secure. Do not send highly sensitive information or documents unless the firm provides appropriate instructions.

Cookies and Similar Technologies

The website may use cookies or similar technologies necessary for:

• Website operation
• Website security
• Fraud and abuse prevention
• Administrative login functions
• Remembering limited technical preferences

The firm does not currently use analytics, advertising, or behavioral-tracking cookies on ephfirm.com.

Additional information is provided in the Cookie Notice.

Data Retention

The firm retains information as reasonably necessary for the purpose for which it was collected and for applicable legal, professional, security, conflict-checking, and business-record needs.

Retention periods may differ based on:

• The type of information
• Whether the firm accepted the matter
• Conflict-checking requirements
• Legal or professional obligations
• Security needs
• The systems in which the information is maintained

The firm may retain limited identifying and conflict information even when other Contact-form information is deleted.

Backup copies may remain until overwritten or deleted through the ordinary backup cycle.

Information Security

The firm uses reasonable administrative, technical, and physical safeguards appropriate to the information it maintains.

No method of Internet transmission, electronic storage, or security control can guarantee complete security. Do not use the public website or ordinary email to transmit information requiring a secure delivery method.

No Attorney-Client Relationship

Viewing the website, submitting the Contact form, sending an email, calling the office, scheduling an appointment, paying an appointment fee, or attending a consultation does not create an attorney-client relationship.

An attorney-client relationship begins only after the firm has completed a conflict check and both the firm and the prospective client have signed a written engagement agreement.

A paid Strategy Session, if accepted, is a limited-scope engagement governed by its own signed agreement. Ongoing representation requires a separate written engagement agreement.

Do not submit confidential information through the website before the firm requests it through an appropriate channel.

Receipt of information does not mean that the firm has accepted the matter or agreed to represent you.

External Links

The website may contain links to external scheduling, directions, court, government, professional, or informational resources.

The firm does not control the privacy, security, content, or availability of an external website. Review the external service’s policies before providing information.

Your Requests and Choices

You may contact the firm to:

• Ask about information you submitted through the website
• Request correction of inaccurate contact information
• Request deletion when legally and operationally appropriate
• Ask a question about the firm’s website privacy practices

A request may be limited by:

• Conflict-checking needs
• Professional obligations
• Legal requirements
• Security needs
• Business-record requirements
• Backup limitations
• The need to establish or defend legal rights

The firm may need to verify your identity before acting on a request.

Changes to This Policy

The firm may revise this Privacy Policy as its website, services, technology, or legal obligations change.

The effective date at the top of the page will be updated when the Policy is revised.

Contact

Questions about this Privacy Policy may be directed to:

The Law Office of Enoch P. Hicks, LLC
279 Washington Avenue NE
Marietta, Georgia 30060
(470) 561-5612
contact@ephfirm.com